Terms of Service

The rules of the program, in plain words.

These terms apply to brands that sign up for the platform and to partners who join a brand's program through it. By creating an account, you agree to them.

The service

We provide software to run affiliate, influencer and customer referral programs: partner sign-up, link and code tracking, commission calculation, payout preparation, fake referral checks and partner insights.

Brand responsibilities

  • Set clear commission terms and share them with partners before they start.
  • Provide accurate order, return and cancellation data from your store or app.
  • Review and approve payout batches. Payouts are only made after your approval.
  • Review flagged referrals fairly and give partners a chance to respond.
  • Follow advertising and consumer protection rules that apply to your business.

Partner responsibilities

  • Promote the brand honestly and disclose paid promotions clearly.
  • Do not refer yourself, create duplicate accounts or use fake sign-ups.
  • Do not publish private codes on coupon or deal sites unless the brand allows it.
  • Provide accurate tax and bank details for payouts.

Commissions and payouts

Commissions are calculated on the rules set by the brand. Commissions on returned, cancelled or refunded orders are reversed. Payout transfers are made through licensed payment partners, whose fees are shown separately. We do not hold or guarantee commission funds on behalf of brands.

Flags and holds

Referrals that match fake or duplicate patterns may be held. A hold pauses a payout; it does not cancel it. The brand makes the final decision after review, and partners may respond before that decision.

Plans and billing

Plans are billed monthly or yearly in advance, as shown on the pricing page. You can upgrade at any time, with the difference prorated. Refunds are covered by our Refund Policy.

Acceptable use

You may not use the platform to run deceptive promotions, pyramid schemes, or programs for illegal products or services, or to attempt to access other accounts or data.

Data

Brands own their program data. Our Privacy Policy explains how we process it.

Suspension and ending

You can close your account at any time. We may suspend accounts that break these terms, after notice where possible. On closing, brands can export their data for 30 days.

Liability

The platform is provided as is. We are not liable for indirect losses, or for decisions brands make on payouts and flags. Our total liability is limited to the fees paid in the 12 months before a claim.

Questions

Reach our team through the contact page for any question about these terms.